Oct 3, 2022 · Client verifies the CMG server authentication certificate: PKI certificate: Client requires the root CA of the CMG certificate in its local store. Third-party certificate: Clients automatically validate a certificate with its root CA published on the internet. CMG, CMG connection point, and management point validate Azure AD and CCM tokens. Below are the result from the CA. [Green] CMG in ready state. [Red] Connect to the CMG service to see if it's running. [Red] Check configuration setting of the CMG service is up to date. [Yellow] Check connection status of CMG connection points. [Green] Check CMG enabled site systems roles. [Red] testing the CMG channel for management point.The first thing we checked here is the port 443 connectivity from this test machine to the CMG public IP using the port query UI tool. Port connectivity was fine, and it was listening for port 443 without any issue. After hours of troubleshooting, we identified that the PKI infrastructure has multiple CAs.May 19, 2020 · Failed to get ConfigMgr token with Azure AD token. Status code is '401' and status description is 'CMGConnector_Unauthorized'. A possible reason for this failure is the CMG connection point failed to forward the message to the management point. Specify a name and select Cloud Management, click Next. In this step, the Azure Administrator will be required to create the web app and native client app. Click on Browse for the Web app. Click on Create. Click the Sign in and provide Azure administrator credentials. Default names do just fine.Apr 29, 2021 · When running the CMG validation checker All checks are successful except the last one and it reports the following error: Succeed to get ConfigMgr token with Azure AD token. Failed to refresh MP location. Status code is ‘500’ and status description is ‘CMGConnector_InternalServerError’. A possible reason for this failure is the CMG ... We configured CMG in our environment n due to that multiple sccm client got inactive. We have hybrid joined clients. We have import root ca n intermediate ca in cmg while configuring it so that client gets authenticated via pki certificate however when I check client ID manager log ..It shows that pki certificate is enabled however it tries to ...I think the issue is with client to MP communication. Are you using any proxy within the network is blocking traffic on port 80 ?. Because i see that when you browse through the URL that you specified, you get ERROR_WINHTTP_CONNECTION_ERROR. What's in the ClientIDManagerStartup.log ?. Can you upload that file ?.Failed to get ConfigMgr token with Azure AD token. Status code is ‘503’ and status description is ‘CMGConnector_ServiceUnavailable’. A possible reason for this failure is the CMG connection point failed to forward the message to the management point. The management point returned the following error: ‘ServiceUnavailable’.Below are the result from the CA. [Green] CMG in ready state. [Red] Connect to the CMG service to see if it's running. [Red] Check configuration setting of the CMG service is up to date. [Yellow] Check connection status of CMG connection points. [Green] Check CMG enabled site systems roles. [Red] testing the CMG channel for management point.May 24, 2016 · RegTask: Failed to send registration request message. Error: 0x87d00231 ClientIDManagerStartup 5/18/2016 12:20:21 PM 456 (0x01C8) RegTask: Failed to send registration request. Error: 0x87d00231 ClientIDManagerStartup 5/18/2016 12:20:21 PM 456 (0x01C8) [RegTask] – Sleeping for 960 seconds … by MrOarsome Issue with CMG and clients authenticating via Hybrid Azure AD: Failed to send registration request message. Error: 0x87d00231 I have gone through the steps of setting up a CMG with with SCCM CB 1906 and all seems to be behaving. However, when my test clients seem to be unable to connect to the CMG service.Jun 22, 2017 · We decided to tackle the errors in SMS_CloudConnector.log that indicated the connector role was unable to connect on port 10140, even though according to the documentation that port (and the rest of the range, 10124-10156) were only required if running more than one VM instance for the CMG. This required a firewall change to allow the ... Error: 0x87d00231 ClientIDManagerStartup 11/20/2017 3:58:37 PM 2888 (0x0B48) RegTask: Failed to send registration request. Error: 0x87d00231 ClientIDManagerStartup 11/20/2017 3:58:37 PM 2888 (0x0B48)Jun 2, 2021 · Hello guys, Since two days ago, our Windows 10 client computers stopped reporting currently logged on users and are showing offline, although they're.. Oct 3, 2022 · Choose the certificate type. Globally unique name. Issue the certificate. Create a DNS CNAME alias. Next steps. Applies to: Configuration Manager (current branch) The first step when you set up a cloud management gateway (CMG) is to get the server authentication certificate. The CMG creates an HTTPS service to which internet-based clients ... In the SCCM CB console, choose Administration. 2. In the Administration workspace, expand Site Configuration, choose Sites, and then choose the primary site server. 3. Right-click on the Primary site server, choose Properties and choose the Client Computer Communication tab.Dec 10, 2013 · Hi All, I uncheck the check box from Site Properties which disable CRL check. I reinstalled client with SMSMP and /NoCRLCheck switches and Client is now appearing in the Console as Active. Choose the certificate type. Globally unique name. Issue the certificate. Create a DNS CNAME alias. Next steps. Applies to: Configuration Manager (current branch) The first step when you set up a cloud management gateway (CMG) is to get the server authentication certificate. The CMG creates an HTTPS service to which internet-based clients ...Dec 16, 2022 · Thought id throw 2 cents in here, Brilliant mark up Prajwal, been a fan for awhile. if your running an earlier version of SCCM – Ver 2107. MS came back with a workaround (and officially confirmed it as a bug still present in 2107). Apr 30, 2020 · Today I wanted to share with you a series of short videos that offer tips on how to address and mitigate common issues you might encounter when setting up the cloud management gateway (CMG) as part of your Configuration Manager environment. Before we begin, a quick reminder that the Microsoft Endpoint Manager admin center can be accessed ... SCCM 1806 onwards, you have a new in-console utility called CMG connection analyzer. This utility is for real-time verification to help CMG-related troubleshooting. The SCCM in-console utility checks the current status of the service and the communication channel through the CMG connection point to any management points that allow CMG traffic.Since we are using Internal PKI cert on CMG, I have exported the Root certificate and imported into DMZ server, Installation went fine and client was able to communicate well after the installation. It received all policies and able to push software updates/apps. Prajwal Desai is a Microsoft MVP in Intune and SCCM. He writes articles on SCCM, Intune, Windows 365, Azure, Windows Server, Windows 11, WordPress and other topics, with the goal of providing people with useful information.Nov 9, 2022 · Error: 0x87d00231 ClientIDManagerStartup 08/11/2022 5:49:12 PM 5540 (0x15A4) RegTask: Failed to send registration request. Error: 0x87d00231 ClientIDManagerStartup 08/11/2022 5:49:12 PM 5540 (0x15A4) [RegTask] - Sleeping for 60 seconds ... Apr 30, 2020 · Today I wanted to share with you a series of short videos that offer tips on how to address and mitigate common issues you might encounter when setting up the cloud management gateway (CMG) as part of your Configuration Manager environment. Before we begin, a quick reminder that the Microsoft Endpoint Manager admin center can be accessed ... I have set up a cloud management gateway in my MECM Environment. PKI Infrastructure is also in place, and it is working as expected. The MECM clients function fine when communicating with the local MP (on-premises MP); however, clients cannot discover a…You would have to examine a combination of various logs to get an idea what was happening (CLientIDManagerStartup.log on the client, IIS logs, mpcontrol.log and MP_ClientRegistration.log on the MP). 0x80072efe = "The connection with the server was terminated abnormally". This basically equates to something somewhere outside of ConfigMgr's ...The CMG connection analyzer tool fails when testing the CMG channel for a management point that uses a replica database. Errors resembling the following are recorded in the CCM_STS.log Return code: 500, Description: Failed to get info from DB, System.Data.SqlClient.SqlException (0x80131904): Invalid object name 'fn_GetUserResourceMapping'. Since we are using Internal PKI cert on CMG, I have exported the Root certificate and imported into DMZ server, Installation went fine and client was able to communicate well after the installation. It received all policies and able to push software updates/apps. Apr 6, 2015 · Most clients (I didn't check all) look ok (packages are being downloaded and installed). This is one primary site (ad domain) with one MP and few DPs . Clients are installed via push wizard. What i did: client reinstall (ccmsetup.exe /uninstall and also try with ccmclean.exe from sms2003 pack) telnet to MP port 80 (is ok) delete client account ... We decided to tackle the errors in SMS_CloudConnector.log that indicated the connector role was unable to connect on port 10140, even though according to the documentation that port (and the rest of the range, 10124-10156) were only required if running more than one VM instance for the CMG. This required a firewall change to allow the ...Apr 10, 2019 · Failed to get ConfigMgr token with Azure AD token. Status code is '403' and status description is 'CMGConnector_Un-authorizedrequest'. A possible reason for this failure is the CMG connection point failed to forward the message to the management point. The management point returned the following error: 'Un-authorizedrequest'. I have set up Configuration Manager by the book. I had to integrate it with an existing WSUS and SQL Server. I have not been able to successfully push the agent to the three workstations that I tried. Oddly, one workstation installed a little better than the other one, but neither is fully...In here your CMG certificate chain should include the correct certificate chain. as you can see in the illustration, the issuer of this certificate can’t be found, and as such our trust is broken. To fix the issue, copy and import your missing root certificate(s) to the Azure cloud management gateway server.You would have to examine a combination of various logs to get an idea what was happening (CLientIDManagerStartup.log on the client, IIS logs, mpcontrol.log and MP_ClientRegistration.log on the MP). 0x80072efe = "The connection with the server was terminated abnormally". This basically equates to something somewhere outside of ConfigMgr's ...I think the issue is with client to MP communication. Are you using any proxy within the network is blocking traffic on port 80 ?. Because i see that when you browse through the URL that you specified, you get ERROR_WINHTTP_CONNECTION_ERROR. What's in the ClientIDManagerStartup.log ?. Can you upload that file ?.One of our stations fails to connect to SCCM, the log errors are: RegTask: Failed to send registration request message. Error: 0x87d00231. RegTask: Failed to send registration request. Error: 0x87d00231. If this is related then the MP is set to HTTP.Expert-led, virtual classes. Microsoft Virtual Academy. Free Windows Server 2012 courses. Microsoft Official Courses On-Demand. MCSE Cloud Platform and Infrastructure. MCSE: Mobility. MCSE: Data Management and Analytics. MCSE Productivity. Find technical communities in your area.Hi, I have installed in our environment SCCM CMG and the client is unable to receive software updates. This is what I see in WUAHandler.log: Its a WSUS Update Source type ({A4BF5916-DF74-44C1-BF58-68AE14A43278}), adding it. …Feb 1, 2021 · I have set up Configuration Manager by the book. I had to integrate it with an existing WSUS and SQL Server. I have not been able to successfully push the agent to the three workstations that I tried. Oddly, one workstation installed a little better than the other one, but neither is fully... Sep 6, 2021 · Prajwal Desai. Prajwal Desai is a Microsoft MVP in Intune and SCCM. He writes articles on SCCM, Intune, Windows 365, Azure, Windows Server, Windows 11, WordPress and other topics, with the goal of providing people with useful information. Go to Monitoring / Cloud Management. Natiguate to the bottom of the Dashboard, in the Cloud Management Gateway Statistics section. From there you can validate that there’s some client communicating and their authentication methods. If there’s anything wrong, the next step is to use the Cloud Management Gateway Connection Analyser.Good afternoon Everyone! So my SCCM client will not install nor adequately communicate with any systems that did not already have the client installed prior to my MP failing. Luckily I fixed my MP, but I can only communicate with clients that were previously installed. And it communicates...RegTask: Failed to send registration request message. Error: 0x87d00231 ClientIDManagerStartup 3/3/2020 9:45:48 AM 26272 (0x66A0) RegTask: Failed to send registration request. Error: 0x87d00231 ClientIDManagerStartup 3/3/2020 9:45:48 AM 26272 (0x66A0) Prajwal Desai is a Microsoft MVP in Intune and SCCM. He writes articles on SCCM, Intune, Windows 365, Azure, Windows Server, Windows 11, WordPress and other topics, with the goal of providing people with useful information.Specify a name and select Cloud Management, click Next. In this step, the Azure Administrator will be required to create the web app and native client app. Click on Browse for the Web app. Click on Create. Click the Sign in and provide Azure administrator credentials. Default names do just fine.Mar 5, 2020 · One of our stations fails to connect to SCCM, the log errors are: RegTask: Failed to send registration request message. Error: 0x87d00231. RegTask: Failed to send registration request. Error: 0x87d00231. If this is related then the MP is set to HTTP. After upgrading SCCM to the latest version, the OSD stopped working completely. The smsts.log revealed the error: "Sending with Winhttp failed 80072f8f." I'llFailed to get CMG service metadata. For more information, see SmsAdminUI.log." The step "Testing the CMG channel for management point: 'thenameoftheMP'" gives me a new error, "Failed to refresh MP location. Selected client certificate is not trusted by the CMG service.Oct 3, 2022 · Client verifies the CMG server authentication certificate: PKI certificate: Client requires the root CA of the CMG certificate in its local store. Third-party certificate: Clients automatically validate a certificate with its root CA published on the internet. CMG, CMG connection point, and management point validate Azure AD and CCM tokens. May 26, 2017 · MCSE Cloud Platform and Infrastructure. MCSE: Mobility. MCSE: Data Management and Analytics. MCSE Productivity. Find technical communities in your area. MSDN Forums. Security Bulletins & Advisories. Microsoft Community Forums. Locationservices.log indicates "Failed to get CMG metadata 0x87d00231" and if I restart the smsagent service while internet connected I'm seeing what looks like it's referencing a certificate error: Successfully queued event on HTTP/HTTPS failure for server 'CMG.CENTRALUS.CLOUDAPP.AZURE.COM'.The ping test will fail, that’s normal, but it should still resolve the cmg host name with an ip. If you see a warning in the browser it means that your device does not trust the cmg server authentication certificate, you’ll have to fix that issue first. Your device needs a client auth cert that chains to the same root.Since we are using Internal PKI cert on CMG, I have exported the Root certificate and imported into DMZ server, Installation went fine and client was able to communicate well after the installation. It received all policies and able to push software updates/apps.In here your CMG certificate chain should include the correct certificate chain. as you can see in the illustration, the issuer of this certificate can’t be found, and as such our trust is broken. To fix the issue, copy and import your missing root certificate(s) to the Azure cloud management gateway server.RegTask: Failed to refresh site code. Error: 0x8000ffff ClientIDManagerStartup 23/08/2021 14:39:42 14956 (0x3A6C) Sleeping for 289 seconds before refreshing location services. ClientIDManagerStartup 23/08/2021 14:39:43 14956 (0x3A6C) LocationService.Log - Security settings update detected, restarting CcmExec.I think the issue is with client to MP communication. Are you using any proxy within the network is blocking traffic on port 80 ?. Because i see that when you browse through the URL that you specified, you get ERROR_WINHTTP_CONNECTION_ERROR. What's in the ClientIDManagerStartup.log ?. Can you upload that file ?.Yes, the clients have a trusted root to the internal PKI used for CMG. Thank you, I have installed the CMG connection point. The MP is installed using E-HTTP. In this case the CMG connection won't require a client authentication certificate. Is this correct ?ClientIDManagerStartup 3/16/2018 9:13:33 AM 7968 (0x1F20) CCM Identity is in sync with Identity stores ClientIDManagerStartup 3/16/2018 9:13:33 AM 7968 (0x1F20) Begin searching client certificates based on Certificate Issuers ClientIDManagerStartup 3/16/2018 9:13:33 AM 7968 (0x1F20) Certificate Issuer 1 [CN=Entrust Root Certification Authority ...Below are the result from the CA. [Green] CMG in ready state. [Red] Connect to the CMG service to see if it's running. [Red] Check configuration setting of the CMG service is up to date. [Yellow] Check connection status of CMG connection points. [Green] Check CMG enabled site systems roles. [Red] testing the CMG channel for management point.When I run the connection analyzer it's failing on a couple of steps: Failed to connect to the CMG service. Unexpected response status code is NameResolutionFailure. For more information, Configuration version of the CMG service should be 1. Failed to get CMG service metadata.Apr 10, 2019 · Failed to get ConfigMgr token with Azure AD token. Status code is '403' and status description is 'CMGConnector_Un-authorizedrequest'. A possible reason for this failure is the CMG connection point failed to forward the message to the management point. The management point returned the following error: 'Un-authorizedrequest'. Jun 27, 2021 · Hi, I have installed in our environment SCCM CMG and the client is unable to receive software updates. This is what I see in WUAHandler.log: Its a WSUS Update Source type ({A4BF5916-DF74-44C1-BF58-68AE14A43278}), adding it. … Jun 21, 2020 · we do have the cmg configured as a distribution point. CMG distro was up and working prior to the upgrade, however this would be the first time a client upgrade would have happened over cmg. we now have around 20 devices with a client, however I believe these were likely devices that came back on the intranet and got the client while onsite. Only this laptop have issue in installing SCCM client. What are the other ways to make SCCM communcation with MP.by MrOarsome Issue with CMG and clients authenticating via Hybrid Azure AD: Failed to send registration request message. Error: 0x87d00231 I have gone through the steps of setting up a CMG with with SCCM CB 1906 and all seems to be behaving. However, when my test clients seem to be unable to connect to the CMG service.Apr 15, 2020 · we set up a testing environment for bitlocker purposes and because of new features for bitlocker we updated yesterday from 1910 to 2002. Update was done fine but now our 3 clients dont contact SCCM anymore. we tried to install new ccm client manually but ccmsetup.log shows a lot of errors. After checking PKI we solved on problem and clients can ... Mar 19, 2018 · ClientIDManagerStartup 3/16/2018 9:13:33 AM 7968 (0x1F20) CCM Identity is in sync with Identity stores ClientIDManagerStartup 3/16/2018 9:13:33 AM 7968 (0x1F20) Begin searching client certificates based on Certificate Issuers ClientIDManagerStartup 3/16/2018 9:13:33 AM 7968 (0x1F20) Certificate Issuer 1 [CN=Entrust Root Certification Authority ... Hi, I have configured a CMG and deployed to PKI certificate to Client for authentication. However still clients not get registered through CMG. Please help. Location Service ...RegTask: Failed to send registration request message. Error: 0x87d00231 ClientIDManagerStartup 3/3/2020 9:45:48 AM 26272 (0x66A0) RegTask: Failed to send registration request. Error: 0x87d00231 ClientIDManagerStartup 3/3/2020 9:45:48 AM 26272 (0x66A0) Dec 16, 2022 · Thought id throw 2 cents in here, Brilliant mark up Prajwal, been a fan for awhile. if your running an earlier version of SCCM – Ver 2107. MS came back with a workaround (and officially confirmed it as a bug still present in 2107). ClientLocation 19/08/2020 17:39:37 2624 (0x0A40) Raising pending event: instance of CCM_CcmHttp_Status { DateTime = "20200819163937.494000+000"; HostName = "cmg.cmg.net"; HRESULT = "0x80072f8f"; ProcessID = 444; StatusCode = 8; ThreadID = 2624; }; ClientLocation 19/08/2020 17:39:37 2624 (0x0A40) Failed in WinHttpSendRequest API, ErrorCode ... Logged. #1. February 06, 2020, 08:03:52 AM. 0x87D00669 = Not able to get software updates content locations at this time. This means the client can't find the update in the DP's. Please make sure your package is distributed and boundaries set up.However, I've hit a wall when switching the MP over to HTTPS. The clients still continue to use HTTP! For the record, the overall Client Security settings are still set to 'HTTP or HTTPS' (without Enhanced HTTP turned on). From CCMEVAL I can see that it clearly tries to use HTTP. Client is set to use HTTPS when available. The current state is 480.I have set up Configuration Manager by the book. I had to integrate it with an existing WSUS and SQL Server. I have not been able to successfully push the agent to the three workstations that I tried. Oddly, one workstation installed a little better than the other one, but neither is fully...I have set up a cloud management gateway in my MECM Environment. PKI Infrastructure is also in place, and it is working as expected. The MECM clients function fine when communicating with the local MP (on-premises MP); however, clients cannot discover a…After the process of installing the workgroup clients in the internal network is completed and the clients go to the Internet, they are unable to communicate the cmg. I think the root problem is that they were unable to register to the internal MP-HTTPS server during the task and get the token. PKI cert for cmg issued from our internal CA.Today I wanted to share with you a series of short videos that offer tips on how to address and mitigate common issues you might encounter when setting up the cloud management gateway (CMG) as part of your Configuration Manager environment. Before we begin, a quick reminder that the Microsoft Endpoint Manager admin center can be accessed ...Feb 1, 2021 · I have set up Configuration Manager by the book. I had to integrate it with an existing WSUS and SQL Server. I have not been able to successfully push the agent to the three workstations that I tried. Oddly, one workstation installed a little better than the other one, but neither is fully... Hi, I have configured a CMG and deployed to PKI certificate to Client for authentication. However still clients not get registered through CMG. Please help. Location Service ...Feb 3, 2021 · CMG-<cloud_service_name>-ProxyService_IN_0-CMGSetup.log: Records details about the second phase of the cloud management gateway deployment (local deployment in Azure). CloudMgr.log : Records details about deploying the cloud management gateway service, ongoing service status, and use data associated with the service. ClientLocation 19/08/2020 17:39:37 2624 (0x0A40) Raising pending event: instance of CCM_CcmHttp_Status { DateTime = "20200819163937.494000+000"; HostName = "cmg.cmg.net"; HRESULT = "0x80072f8f"; ProcessID = 444; StatusCode = 8; ThreadID = 2624; }; ClientLocation 19/08/2020 17:39:37 2624 (0x0A40) Failed in WinHttpSendRequest API, ErrorCode ...May 26, 2017 · MCSE Cloud Platform and Infrastructure. MCSE: Mobility. MCSE: Data Management and Analytics. MCSE Productivity. Find technical communities in your area. MSDN Forums. Security Bulletins & Advisories. Microsoft Community Forums.
I’m paranoid. We recently upgraded our site to ConfigMgr 2002, first fast ring, then the hotfix. We also installed a Cloud Management Gateway, re-worked our Boundary Groups to handle VPN better, added a second Management Point and generally made a butt-load of changes to our environment to help our remote clients have access to content more easily.. Spectrum wi fi outages
Hi, I have configured a CMG and deployed to PKI certificate to Client for authentication. However still clients not get registered through CMG. Please help. Location Service ...Logged. #1. February 06, 2020, 08:03:52 AM. 0x87D00669 = Not able to get software updates content locations at this time. This means the client can't find the update in the DP's. Please make sure your package is distributed and boundaries set up.You would have to examine a combination of various logs to get an idea what was happening (CLientIDManagerStartup.log on the client, IIS logs, mpcontrol.log and MP_ClientRegistration.log on the MP). 0x80072efe = "The connection with the server was terminated abnormally". This basically equates to something somewhere outside of ConfigMgr's ...Specify a name and select Cloud Management, click Next. In this step, the Azure Administrator will be required to create the web app and native client app. Click on Browse for the Web app. Click on Create. Click the Sign in and provide Azure administrator credentials. Default names do just fine.Oct 21, 2015 · You would have to examine a combination of various logs to get an idea what was happening (CLientIDManagerStartup.log on the client, IIS logs, mpcontrol.log and MP_ClientRegistration.log on the MP). 0x80072efe = "The connection with the server was terminated abnormally". This basically equates to something somewhere outside of ConfigMgr's ... Below are the result from the CA. [Green] CMG in ready state. [Red] Connect to the CMG service to see if it's running. [Red] Check configuration setting of the CMG service is up to date. [Yellow] Check connection status of CMG connection points. [Green] Check CMG enabled site systems roles. [Red] testing the CMG channel for management point.Good afternoon Team. I hope you are well. I have a question, in my client we are installing the client via client push, at the end gives me as code 0 but the client still does not register. When reviewing the log file…Good afternoon Team. I hope you are well. I have a question, in my client we are installing the client via client push, at the end gives me as code 0 but the client still does not register. When reviewing the log file…[ccmsetup] Failed to get MDM_ConfigSetting instance, 0x80041010_RegTask: Failed to send registration request message. Error: 0x87d00231 ClientIDManagerStartup 5/18/2016 12:20:21 PM 456 (0x01C8) RegTask: Failed to send registration request. Error: 0x87d00231 ClientIDManagerStartup 5/18/2016 12:20:21 PM 456 (0x01C8) [RegTask] – Sleeping for 960 seconds …Clients failed to connect to CMG MP in the cloud, Site is configured to E-http Client are AAD hybrid. Thanks LocationServices.log: MapNLMCostDataToCCMCost() returning Cost 0x1 LocationServices 27/06/2021 09:28:14 2088 (0x0828)Post to https:///ccm_system/request failed with 0x87d00231. LOCATIONSERVICES: Unable to retrieve AD site membership Cloud Management Gateway - client side problems. SOLVED It seems like it solved itself or by me rebooting the primary site server and/or the CMG. CMG is set up in our CM 1910 env by using a public wildcard certificate. That is all green in the console, as well as the CMG connection point. We are using Enhanced HTTP and hope to use AAD identity ...Today I wanted to share with you a series of short videos that offer tips on how to address and mitigate common issues you might encounter when setting up the cloud management gateway (CMG) as part of your Configuration Manager environment. Before we begin, a quick reminder that the Microsoft Endpoint Manager admin center can be accessed ...In here your CMG certificate chain should include the correct certificate chain. as you can see in the illustration, the issuer of this certificate can’t be found, and as such our trust is broken. To fix the issue, copy and import your missing root certificate(s) to the Azure cloud management gateway server.In here your CMG certificate chain should include the correct certificate chain. as you can see in the illustration, the issuer of this certificate can’t be found, and as such our trust is broken. To fix the issue, copy and import your missing root certificate(s) to the Azure cloud management gateway server. .